Bill earned his Bachelor of Science degree from St. John's University, majoring in Communication Arts and Science. He has worked with organizations both nationally and internationally to define long term strategies, to improve sales effectiveness, to develop the leadership skills and competencies of employees, and improve bottom line results. He has held sales and management positions for Fortune 100 companies as well as being Vice President/General Manager of a $100,000,000 retail organization and Director of Dealer Operations for an international sales training firm. He has received numerous awards for sales excellence. In 2000, he was appointed to the faculty of Achievement Seminars International and in 2003 became a Certified Facilitator for The Total Quality Institute. He sits on various Boards including a regional Chamber of Commerce and the Hockomock Area YMCA to name a few. In 2004, he was inducted into the National Register's Who's Who in Executives and Professionals and is a member of the RAC Speakers' Bureau.
Accomplishments:
Bill has more than 25 years of hands-on experience helping organizations and individuals improve results.
Developed a client base with 80% repeat business.
Produced quantifiable results for clients that include sales increases, reduction of employee turnover, stronger bottom lines, positive strategic direction and the personal and professional development of key leaders.
For a real estate firm
Developed a comprehensive strategic plan which resulted in the growth and restructuring of the organization.
Implemented a sales training program that resulted in market share increase from 3rd to 1st in a mature market.
Coach for sales force which resulted in receipt of awards for top producers.
For an HVAC/R company
Developed and implemented a strategic business plan which resulted in increased revenue of $1,000,000.
Implemented customer service training for service personnel that resulted in 80% reduction of call backs.
Facilitated executive leadership development resulting in the promotion of key personnel to senior level management positions and reduction of turnover by 50%.
For a financial institution
Designed and implemented business development training for account executives resulting in 40% revenue increase in one year.
For a furniture broker
Improved internal processes and sales revenue by creating a sales accountability structure.
Developed marketing strategy for new products and services; estimated first year sales of $650K.
For an automotive company
Implemented leadership development for staff, resulting in market share increase from 5th to 2nd position regionally.
Created and implemented customer service strategy. Client attained highest Customer Service Rating in the nation for like-sized dealerships.
Increased annual revenue by 25%.
Reduced employee turnover by 45% resulting in a savings of $375,000.
For a precious metals refiner
Implemented sales effectiveness strategies which resulted in 27% increase in revenue in 3 months.
Results of sales strategies emphasized the need for additional account executives which were hired.
For a manufacturer and distributor of promotional items
Established global sales and marketing strategies which resulted in a 16% annual sales increase in a market which was down 18%.
Recruited and trained direct and indirect sales people.
Created successful strategies for succession.
For a security company
Developed a comprehensive strategic plan for reorganization and expansion.
Short term company growth was 10 times the funds invested to create the plan.
For an insurance company
Recruited and trained sales and management staff.
Increased annual revenue by 34%.
